Frequently Asked Questions
Find answers to some of our most common inquiries below.
We source our products directly from world-renowned producers and manufacturers. Our chocolates are authentic Belgian couverture, our spatulas use high-temperature food-grade silicone, and our packaging is strictly eco-friendly.
We offer flat-rate shipping of ৳100.00 on all orders. Free shipping is available for orders over ৳2000.
Yes, we do! If you own a bakery or a restaurant, please contact us via our Contact Page to inquire about our wholesale catalog and bulk pricing offers.
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days depending on your location.
Unused tools and packaging can be returned within 30 days for a full refund. Unfortunately, due to health and safety standard regulations, we cannot accept returns on any ingredient or consumable products.
